We look forward on taking you through a holistic journey to restore vitality to your mind and body with our unique treatment program inspired by the nature of Hokkaido, managed and curated by Lapidem.
Green Season Program 2025
 
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• A 10% deposit is needed to confirm your booking. Kindly note that the 10% deposit paid is not refundable.
• Any promotional discounts will be applied at the time of payment.
• Guests under 16 years old must have parental consent. We can only offer pregnant guests 'Maternity Treatments’ between 15 weeks and 36 weeks under doctor’s approval.
• For same day reservations, please book through our online reservation system or call the spa directly during reception hours +81 (0) 136 55 7796.
• If you arrive late for your reservation, your treatment time will be shortened accordingly. To fully enjoy your treatment, please ensure you arrive at the spa before your scheduled appointment time.
• By proceeding with the reservation, you agree to authorize payment via Room Charge, settle by cash or credit card in accordance with the Terms and Conditions.
• A 10% deposit (reservation fee) of the treatment cost will be required for advance bookings. Please make any changes or cancellations by the day before your reservation. Same day changes or cancellations will incur a 50% charge of the treatment fee.
• Please note that in the case of no-show or less than 1-hour notice, guests will be charged the full treatment fee (100%).
• If you need to change your reservation or if you will be late for your appointment, please contact us at +81 (0) 136 55 7796 during reception hours or reservations@rikkaspa.com.
• Please note Setsu Niseko onsen & sauna is available only for in-house Setsu Hotel guests.